Rawalpindi/ Islamabad: Federal Minister for Railways Hanif Abbasi conducted a surprise visit to Rawalpindi Railway Station today to assess the condition of passenger facilities and overall operational management. During his unannounced inspection, the minister thoroughly examined the restrooms, platforms, railway offices, reception area, food stalls, and even the railway tracks.
Upon witnessing the poor sanitary conditions, filthy restrooms, and the lack of adequate facilities for female passengers, the federal minister expressed strong displeasure and reprimanded the railway officials present. He remarked, “Have some fear of God! What is all this? This is completely unacceptable!” Abbasi made it clear that such negligence toward passenger welfare would not be tolerated.
He directed the authorities to immediately improve the waiting areas and ensure that passengers—especially those traveling from far-off areas—are provided with proper amenities. “Railways is the transport of the common people,” he said, “and it must become a model of public service.”
The minister issued a stern warning and gave the officials a deadline for improvement. He emphasized that if immediate progress is not made, strict action would follow against those responsible for the ongoing mismanagement.
Hanif Abbasi also instructed the installation of modern electronic information boards at the station to provide real-time updates on train arrivals, departures, and platform details. He underscored that access to clear and timely information is essential for improving the travel experience and restoring public confidence in Pakistan Railways.
During the visit, the minister interacted directly with passengers, inquiring about their travel experiences, ticket availability, the condition of train coaches, and the behavior of railway staff. He listened attentively to their concerns and assured them that their feedback would be taken seriously and addressed promptly.
Abbasi also visited a food stall at the station where he sampled the food and personally assessed the quality and pricing. He stated that passengers deserve clean and reasonably priced meals and instructed stall owners and station management to maintain high hygiene standards.
This visit is part of the minister’s ongoing campaign to inspect railway stations across the country following his appointment as Federal Minister for Railways. Since assuming office, he has made it his priority to visit various railway facilities to ensure that passengers receive modern, comfortable, and secure travel services.
He reiterated that the Pakistan Railways must not be seen merely as a transportation service, but as a national institution that reflects the state’s commitment to public service. “I will not rest until every station reflects cleanliness, security, dignity, and convenience,” he added.
The minister ordered the station management to submit a detailed improvement report within three weeks, including an action plan, budget estimates, and implementation timeline. He also announced the formation of a monitoring team to oversee daily progress and ensure compliance with the issued directives.
Hanif Abbasi’s surprise visit was not just about criticism—it marked the beginning of a broader reform initiative. His direct engagement with the public, practical orders, and strong stance on accountability demonstrate a clear vision to restore Pakistan Railways as a trusted and efficient mode of transport. If these efforts continue with dedication and consistency, the railways can once again emerge as a symbol of national pride and public service.