ISLAMABAD: The Special Investment Facilitation Council (SIFC) is strengthening its investor facilitation mechanism through the SIFC Ticketing Hub, a centralized digital platform designed to make the handling of investor queries and requests faster, more coordinated and transparent an official statement issued here said.
The statement added ticketing hub provides a structured digital channel through which investors can raise queries, submit requests and track their progress, bringing different stages of investor facilitation into a single coordinated system. The platform supports systematic processing and follow-up, enabling requests to be monitored from initiation through subsequent stages of engagement.
It said “Through the digital mechanism, SIFC is improving the organization and management of investor-related requests while facilitating more effective coordination with relevant government institutions. The system provides a clear and structured workflow for handling queries, helping ensure that investor concerns are appropriately communicated and followed up through the relevant channels”.
The statement noted the initiative reflects SIFC’s continued focus on technology-enabled investor facilitation, with digital tools being integrated into its broader framework to simplify interaction between investors and government stakeholders.
It maintained by bringing investor requests onto one coordinated platform, the Ticketing Hub strengthens case tracking, improves visibility of request status and supports more responsive follow-up. It also provides a convenient mechanism for investors to remain informed about the progress of their submitted requests.
According to the statement , the digital platform forms part of SIFC’s wider efforts to provide organized, investor-centric and coordinated facilitation across Pakistan’s investment landscape. Its streamlined approach supports efficient communication and strengthens coordination among stakeholders involved in addressing investor queries.
The Ticketing Hub underscores SIFC’s commitment to continuously improving its facilitation processes through digital solutions and responsive institutional coordination, further supporting a more accessible, efficient and connected investment facilitation environment in Pakistan, the statement concluded.